Refund policy


30-Day Return Window

We accept returns within 30 days of delivery.

To qualify, items must:

  • Be unused and unassembled

  • Be in original packaging (inner packaging intact)

  • Be in resalable condition

๐Ÿ“ง To request a return, email: Support@MBPBest.shop

Return Shipping

  • Return shipping costs are the customerโ€™s responsibility.

  • We do not provide prepaid return labels.

  • If your package is marked โ€œReturn to Sender,โ€ return shipping fees will be deducted from any eligible refund.

Return Instructions

After contacting us, you will receive return instructions.
Please include inside the package:

  • Name & email used for the order

  • Order number

  • Reason for return (or exchange request)

We recommend using a trackable shipping service for items valued over $75.

๐Ÿ’ฐ Refund Policy

Refund Processing Times

Once your return is received and inspected (allow 7โ€“14 business days), we will notify you of approval or denial.
If approved, your refund will be issued to the original payment method within 3โ€“5 business days.

If you do not see your refund after 5 business days, please contact:
๐Ÿ“ง Support@MBPBest.shop

Non-Refundable Items

  • Sale items

  • Gift cards

  • Free or promotional items (replacements may be issued)

Exchanges

To exchange an item, return your item first. Once the return is accepted, place a new order for the desired item.

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