Refund policy
30-Day Return Window
We accept returns within 30 days of delivery.
To qualify, items must:
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Be unused and unassembled
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Be in original packaging (inner packaging intact)
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Be in resalable condition
๐ง To request a return, email: Support@MBPBest.shop
Return Shipping
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Return shipping costs are the customerโs responsibility.
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We do not provide prepaid return labels.
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If your package is marked โReturn to Sender,โ return shipping fees will be deducted from any eligible refund.
Return Instructions
After contacting us, you will receive return instructions.
Please include inside the package:
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Name & email used for the order
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Order number
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Reason for return (or exchange request)
We recommend using a trackable shipping service for items valued over $75.
๐ฐ Refund Policy
Refund Processing Times
Once your return is received and inspected (allow 7โ14 business days), we will notify you of approval or denial.
If approved, your refund will be issued to the original payment method within 3โ5 business days.
If you do not see your refund after 5 business days, please contact:
๐ง Support@MBPBest.shop
Non-Refundable Items
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Sale items
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Gift cards
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Free or promotional items (replacements may be issued)
Exchanges
To exchange an item, return your item first. Once the return is accepted, place a new order for the desired item.
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